We have to come back

We got the call from a condo project we have removed bees from before.  When we got there I looked closely and saw the bees had cleaned the entrance to the hive.  They were using the hole used to pull up the top.  I put my suit on and tried to get the top up. It wasn’t budging, so I told the manager we had to come back.  We came back a few days later and opened it up.  There was a good amount of comb and bees.  But we did see that the queen was old, and was laying in a shotgun pattern.  People watched from their lanai’s.