The guy called and said he had bees in a bird house. He said we could take the bird house. What he didn’t say was that the thing was for ducks! And he didn’t say it was in the back yard, and the steps to get from the back area were narrow. We got it out of the tree but couldn’t get it stable enough to get it down the stairs. We had to go back the next day and take it apart and put the bees in a nuc to get them out. The guy was very nice and even helped with the removal!