The guy called and said he had bees in his palm tree. He told me a swarm had gotten there about 2 weeks ago, he thought they were going to leave. They had other ideas, they built a good sized home in that two weeks. I asked him how high he thought they were. He told me there were about 6 feet up. I got there, put up my 12 foot ladder and still had another 5 feet to go. I put a strap around the branch and pulled it down to me. They had actually built on a tree limp next to the palm tree. I dropped the whole thing in a bucket and then into frames. I put the nuc as close as I could. In about an hour most of the bees had gotten into the nuc.